Shipping & Handling
Customer will be responsible for additional shipping and handling charges (if applicable). Charges are based upon the weight, size and dimensions of our products, in addition to the location of the customer.
Once shipped, customer will be provided with tracking information. Orders typically usually arrive within 4-7 business days following shipment.
Returns & Exchanges
We offer a refund or exchange on merchandise returned within 30 days, as long as it arrives back to us in its original condition. Media and limited editions are non-returnable, unless the product is defective. Merchandise marked as a sale item is non-returnable. We offer refunds in the form of original payment; shipping and handling fees are non-refundable.
Please note that items lost or damaged during return shipping are the responsibility of the sender. Therefore, we recommend insurance if returning items by mail. To help us process your return in a timely manner, please include either a copy of the receipt that you received via e-mail or the packing slip from your order.
If any items from your order arrived damaged, or if there is a mistake with your order, we will be happy to assist you! Please contact us by email info@lacphoto.org.
Send returns to:
Los Angeles Center of Photography
252 S. Los Angeles St.
Los Angeles, CA 90012
